Director, Solution Consulting (remote)

Remote
Full Time
Manager/Supervisor

Company Description

Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and  customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

 

Position Summary:

We are looking for a dynamic consulting leader to join our team.  The Director of Solution Consulting should have experience with Adobe Experience Cloud or similar digital experience platforms.  This strategic role demands a balance of technical know-how, business acumen, and operational diligence, as well as excellent communication skills and the ability to lead and inspire a team.  The role involves individual contributor and team management responsibilities. 

 

Key Responsibilities:

  • Engage on front-lines in pre-sales solution consulting, leveraging competencies such as marketing, business development, experience, commerce, and data strategy, as well as platform architecture. 
  • Create or contribute to solution design strategies, plans, and deliverables.
  • Create or contribute to service productization and go-to-market strategy.
  • Define and support strategic customer billable or investment engagements.
  • Demonstrate thought leadership through content creation, speaking opportunities, and other channels.
  • Deliver compelling presentations and communicate effectively with customers to gain buy-in.
  • Collaborate with stakeholders to devise optimal solutions.
  • Balance business and technology perspectives, tying technical solutions to business objectives.
  • Serve as a thought leader and advise on technical solutions.
  • Foster a team-oriented environment and mentor team members.
  • Multitask and prioritize across various initiatives; manage resources and capacity planning.
  • Lead and delegate responsibilities and assignments within a consulting team.
  • Advise internal staff on general solutions to customer problems; serve as thought leader for specific domain(s).
  • Review, provide feedback, and approve consultants' work submissions.
  • Report on team and individual activity/opportunity status
  • Organize team training and development.
  • Participate in interviews and contribute to performance reviews.
  • Provide senior solution consulting oversight for key accounts.
  • Contribute to developing departmental resources like SOPs and templates.

Qualifications:

  • 6 - 10 years of experience in digital experience solution sales, solution design, and/or implementation.
  • Deep understanding of the digital and customer experience landscape, including commerce, experience, and insights domains.
  • Balance of business and technology acumen, including the ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria.
  • Excellent presentation and communication skills including customer-facing communication and presentation; experience presenting to and achieving buy-in from customers in a sales-related motion.
  • Experience working in enterprise professional services, for a consultancy, agency, or systems integrator.
  • Proven experience with Adobe Experience Cloud or similar platforms.
  • Desire to help build and strengthen a team-oriented environment and to mentor and guide others in areas of your expertise both formally, as part of engagements, and informally.
  • Ability to travel up to 30%.
  • Adobe certifications preferred.


 

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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