Position Overview

Key Responsibilities

Business Strategy & Architecture

• Serve as a senior business advisor and own business architecture, functional direction, and value realization for complex engagements, transformation initiatives, or defined business domains.
• Apply industry, market, customer, operational, and financial insights to frame business challenges, identify opportunities, and guide transformation priorities.
• Translate strategic objectives into target capabilities, value streams, operating-model components, process direction, initiatives, and measurable outcomes.
• Define current-state and future-state business architecture across stakeholders, governance, processes, information, customer experience, and enabling technology.
• Make and govern key business architecture decisions, documenting assumptions, options, tradeoffs, risks, dependencies, and decision rationale.

Transformation & Value Realization

• Develop business cases, transformation roadmaps, investment roadmaps, and value-realization plans based on expected benefits, ROI assumptions, readiness, sequencing, risk, and time to impact.
• Define value metrics, baselines, milestones, success criteria, accountability, and review cadences.
• Develop and maintain value maps connecting project deliverables to intended business outcomes.
• Review delivery, adoption, operational, and business-performance evidence to evaluate realized value, identify barriers, and recommend adjustments to scope, sequencing, readiness, or investment.
• Use realized and unrealized value, industry developments, and emerging business needs to identify and frame future transformation opportunities.

Discovery, Presales & Delivery Alignment

• Lead discovery and scoping sessions to establish a clear understanding of project requirements, objectives, business context, and expected outcomes.
• Define the “what” and “why” of initiatives by translating business requirements into business-value specifications and connecting proposed solutions to intended outcomes.
• Support presales activities by helping prospective customers define and document business processes and by articulating value propositions, benefits, scope alignment, and value-realization plans.
• Review statements of work, solution designs, and presales documentation to align project teams on business goals, scope, and value creation.
• Partner with Product, Experience, Solution, Engineering, Data, Design, Technology, Delivery, and PMO leaders to evaluate options and maintain alignment between business intent and implementation.
• Oversee implementation alignment with value-realization plans and identify opportunities for improvement throughout the project lifecycle.

Executive & Consulting Leadership

• Facilitate executive decision forums that establish strategic alignment, investment priorities, decision rights, ownership, governance, and measurable outcomes.
• Maintain active communication with stakeholders to support transparency, alignment, and informed decision-making.
• Mentor consultants and functional leads and develop reusable business architecture, strategy, and value-realization methods.
• Stay current on industry trends, emerging technologies, and best practices, recommending innovative solutions that improve business outcomes.

Required Skills & Experience

• 10+ years of experience in business architecture, strategic consulting, business transformation, or equivalent practical experience.
• Demonstrated ability to define, design, and document business processes and current-state and future-state business architectures.
• Experience translating business strategies into capabilities, operating models, roadmaps, measurable outcomes, and value-realization plans.
• Experience developing business cases, ROI assumptions, value metrics, performance measures, and transformation or investment roadmaps.
• Strong understanding of digital technology solutions and their alignment with business goals.
• Experience facilitating executive decision-making and communication across business, technology, product, data, design, and delivery teams.
• Excellent interpersonal, verbal, written, facilitation, and presentation skills.
• Ability to work independently, think strategically, and manage competing expectations confidently under pressure.
• Ability to identify and recommend value-added solutions and mentor functional practitioners.

Preferred Qualifications/Education

• Experience with Adobe solutions.
• Relevant platform expertise, technical skills, certifications, or industry-domain knowledge.
• Experience using approved AI-enabled tools to analyze business information, model scenarios, and identify transformation opportunities.

Compensation

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.