Position Overview

The Customer Journey Analytics (CJA) Pod Lead / Technical Architect is responsible for leading the migration and implementation of analytics solutions from Adobe Analytics (AA) to Customer Journey Analytics (CJA). This role combines deep platform expertise with technical leadership, guiding pod delivery while ensuring accurate recreation of analytics logic, reporting structures, and governance standards within the CJA environment.

Because migration utilities do not fully translate AA Workspace components into CJA, this role requires hands-on expertise rebuilding projects, segments, and calculated metrics directly within the CJA interface. The position demands strong working knowledge of AA administrative configurations — including marketing channels, processing rules, and classifications — to ensure continuity of measurement and reporting integrity.

You will collaborate closely with analytics teams, data engineers, platform architects, and business stakeholders to deliver reliable, scalable analytics environments and ensure successful adoption of CJA.

Key Responsibilities

Migration Leadership & Delivery

• Lead pod execution for Adobe Analytics to Customer Journey Analytics migration initiatives

• Define migration strategies and component recreation plans

• Oversee validation of migrated data, logic parity, and reporting accuracy

• Coordinate pod workload, technical reviews, and delivery timelines

Workspace Reconstruction & Implementation

• Rebuild AA Workspace projects manually within the CJA interface

• Recreate segments, calculated metrics, and derived components

• Validate functional parity and business logic alignment

• Optimize projects for usability, scalability, and performance

Adobe Analytics Configuration Translation

• Interpret AA administrative configurations including:

  • Marketing channel processing rules

  • Classifications

  • Processing rules

  • Variable configurations and attribution logic

• Translate legacy configuration logic into CJA-compatible structures

• Identify gaps or redesign opportunities during migration

Technical Architecture & Governance

• Provide architectural oversight for dataset design and reporting frameworks

• Ensure alignment with enterprise data models and XDM structures

• Establish standards for naming conventions, component reuse, and governance

• Guide long-term scalability and maintainability of analytics environments

Collaboration & Stakeholder Enablement

• Partner with analytics teams to align reporting expectations

• Work with data engineering teams on dataset readiness and validation

• Advise architects on analytics architecture implications

• Mentor pod members and provide technical guidance

Quality Assurance & Validation

• Validate migrated components for accuracy and completeness

• Perform QA across projects, segments, and metrics

• Identify discrepancies between AA and CJA outputs

• Produce documentation outlining migration decisions and logic mappings

Required Skills & Experience

Platform Expertise

• Deep experience with Adobe Analytics Workspace

• Strong hands-on experience with Customer Journey Analytics Workspace

• Proven experience executing AA → CJA migrations

• Understanding of dataset-driven analytics and event-based reporting models

Adobe Analytics Configuration Knowledge

• Marketing channel configuration

• Processing rules

• Classifications

• Segment and calculated metric construction

• Workspace project design and optimization

Leadership & Architecture Skills

• Experience leading delivery pods or technical workstreams

• Ability to guide migration planning and technical decision-making

• Strong stakeholder communication and technical documentation skills

• Ability to mentor junior consultants/engineers

Preferred Qualifications

• Familiarity with Adobe Experience Platform datasets and schema structures

• Experience aligning analytics implementations with enterprise data strategies

• Exposure to RTCDP, AEP, or Web SDK integrations

• Experience working within enterprise MarTech ecosystems

What Success Looks Like

• Accurate recreation of AA components within CJA

• Seamless reporting continuity post-migration

• Governed, scalable CJA project structures

• High pod productivity and delivery confidence

• Strong stakeholder trust in analytics accuracy and usability

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***Candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.