Position Overview

The CJA / Adobe Web SDK Engineer is responsible for designing, implementing, and maintaining data collection and event instrumentation that powers analytics, reporting, and personalization use cases across Adobe Experience Platform. This role focuses on Web SDK deployment, event modeling, data quality, and integration with downstream analytics and activation platforms.

You will collaborate closely with frontend engineers, data engineers, analytics teams, and platform architects to ensure reliable, governed, and performant data flows that support Customer Journey Analytics and broader Adobe Experience Cloud initiatives.

Key Responsibilities

Web SDK Implementation & Event Instrumentation

• Implement and configure Adobe Web SDK for web and digital experience data collection

• Design and deploy event instrumentation aligned with business and analytics requirements

• Validate event payloads, identity capture, and data collection accuracy

• Maintain versioning, documentation, and governance of tracking implementations

Data Collection & Experience Event Engineering

• Map digital interactions to XDM schemas and field groups

• Configure and manage datastreams, tags, and environment promotion workflows

• Ensure accurate identity and consent signals are captured and passed downstream

• Optimize data capture strategies for performance and maintainability

Integration & Platform Enablement

• Enable data flows into Adobe Experience Platform and Customer Journey Analytics

• Support integrations with RTCDP, AJO, and other downstream consumers

• Provide consistent data interfaces supporting reporting, segmentation, and personalization use cases

• Collaborate with platform teams to align collection with enterprise data models

Data Quality, Governance & Performance

• Monitor event data quality, completeness, and schema adherence

• Troubleshoot collection gaps, duplication, latency, or identity issues

• Implement governance and consent enforcement within collection configurations

• Ensure observability and validation practices are embedded in deployment workflows

Collaboration & Delivery

• Partner with frontend, analytics, and data engineering teams on instrumentation strategy

• Participate in architecture discussions and contribute to collection standards

• Support CI/CD-style deployment workflows for tags and configuration changes

• Produce documentation for tracking plans, mappings, and implementation decisions

Required Skills & Experience

Platform & Implementation Skills

• Hands-on experience implementing Adobe Web SDK

• Experience with Adobe Experience Platform data collection and datastream configuration

• Experience supporting Customer Journey Analytics datasets and reporting readiness

• Strong understanding of digital analytics instrumentation practices

Data & Modeling

• XDM schema mapping and event modeling

• Understanding of identity capture and linkage strategies

• Data quality validation and governance awareness

• Familiarity with consent and privacy signal handling

Engineering Practices

• Experience working within collaborative delivery workflows and version control practices

• Familiarity with deployment lifecycle management for data collection/tagging environments

• Strong troubleshooting and validation skills

Preferred Qualifications

• Experience working within Adobe Experience Cloud ecosystems

• Exposure to RTCDP or Journey Optimizer integrations

• Understanding of event streaming or real-time data ingestion concepts

• Experience supporting enterprise-scale analytics implementations

What Success Looks Like

• Accurate and scalable Web SDK implementations

• Clean, high-quality event data powering analytics and activation

• Strong alignment between instrumentation, schemas, and reporting needs

• High confidence from analytics and platform teams in data reliability

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***Candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.